Questions people ask

Straight away. The download link appears the moment you check out and also lands in your inbox, so you can start reading tonight. Your guides stay in your account, so you can download them again on any device whenever you need them.

No, and we are careful about that. Steady Dog guides are educational material written for dog owners. They help you observe your dog well and know when a call to your vet is warranted. They do not diagnose anything, and they never replace seeing a vet. If you are worried about your dog today, please ring your practice.

That is the exact opposite of the point, and we write with it firmly in mind. We do not list every frightening possibility behind a symptom. We tell you what to look at, what it usually means, and when it is genuinely worth a phone call. Most owners tell us they feel calmer afterwards, not more worried, because uncertainty is what makes people anxious.

None at all. The guides assume you love your dog and nothing else. Everything is explained in plain words, step by step, and nothing requires equipment beyond your hands, your eyes and somewhere comfortable to sit together.

Yes. The whole method is built around your dog’s own baseline rather than a breed average, so it fits a nine-week-old puppy and a fourteen-year-old terrier equally well. Where age or size genuinely changes what you should look for, the guide says so.

Most guides take under an hour to read the first time. The weekly check itself takes about ten minutes, and plenty of owners do it on the floor with a cup of tea while the dog enjoys the attention.

Please do. The worksheets and checklists are laid out for printing, and they are designed to live somewhere useful — inside a kitchen cupboard, on the fridge, or tucked into the drawer with the lead.

Get in touch and we will sort it out. We would far rather refund a guide that was not what you needed than have you feel stuck with it.